Privacy Policy
Last updated: June 10, 2026
Graddison Consulting (“we,” “us,” or “our”) operates www.graddisonconsulting.com. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using our website you agree to the practices described below.
1. Who We Are
Graddison Consulting is a managed IT services provider (MSP) based in New Freedom, Pennsylvania. We provide IT support, cybersecurity, and cloud services to small businesses in York PA, Baltimore MD, and nationwide via remote services.
Business address: 1 Glenvale Drive, New Freedom, PA 17349
Email: michael.woods@graddisonconsulting.com
Website: https://www.graddisonconsulting.com
2. Information We Collect
Information You Provide Directly
When you submit our contact form, we collect the information you enter, which may include:
- Your name
- Email address
- Phone number
- Company name
- The content of your message
We use this information solely to respond to your inquiry. We do not add you to marketing lists without your explicit consent.
Information Collected Automatically
When you visit our website, our server and third-party services may automatically collect:
- IP address and approximate geographic location
- Browser type and version
- Pages visited and time spent on each page
- Referring website
- Device type and operating system
3. Cookies
Our website uses cookies — small text files stored in your browser. We use the following types:
- Essential cookies: Required for the website to function (e.g., session management, caching).
- Analytics cookies: If you have consented, Google Analytics may set cookies to help us understand how visitors use the site. No personally identifiable information is included in analytics data.
- reCAPTCHA: Our contact form uses Google reCAPTCHA to prevent spam. Google’s use of reCAPTCHA data is governed by the Google Privacy Policy.
You can disable cookies in your browser settings. Disabling essential cookies may affect site functionality.
4. How We Use Your Information
We use the information we collect to:
- Respond to contact form submissions and service inquiries
- Provide IT services to clients who engage us
- Improve our website content and user experience
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties.
5. Third-Party Services
Our website uses the following third-party services that may process data on our behalf:
- Amazon Web Services (AWS): Our website is hosted on AWS Lightsail. AWS may process server logs including IP addresses. See the AWS Privacy Notice.
- Amazon SES: We use Amazon Simple Email Service to deliver contact form submissions to our inbox. Message content is transmitted through AWS infrastructure.
- Google reCAPTCHA: Used on our contact form to prevent automated spam. Governed by the Google Privacy Policy.
- Google Analytics: If enabled, we use Google Analytics to track aggregate website usage. Data is anonymized and does not identify individual visitors.
We do not use third-party advertising networks or share your data with marketing platforms.
6. Data Retention
We retain contact form submissions and email correspondence for as long as reasonably necessary to respond to your inquiry and maintain business records, typically no longer than 3 years unless required by law.
Server logs are retained for up to 30 days for security and troubleshooting purposes.
7. Data Security
Our website is served exclusively over HTTPS (TLS encryption). We implement reasonable technical and organizational measures to protect information submitted through our website. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Opt out of any future marketing communications
To exercise any of these rights, contact us at michael.woods@graddisonconsulting.com. We will respond within 30 days.
9. Children’s Privacy
Our website and services are directed at businesses and business professionals. We do not knowingly collect personal information from anyone under the age of 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. Continued use of the website after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Graddison Consulting
1 Glenvale Drive
New Freedom, PA 17349
michael.woods@graddisonconsulting.com